1. Traffic – get them to your site.
2. Conversion – get them to respond
Know Your Audience – speak in their jargon, write for 4th graders
- Keep navigation simple – allow users to easily navigate the site.
- Response or load time – needs to be quick.
- Visually highlight “Calls to Actionâ€, ie, phone numbers, buy now, etc.
- Keep you pages short – try to avoid scrolling, only 10% will scroll.
- Avoid lots of text – break up long pages with more nav or link options.
- Allow for scanning – use short sentences, headlines, bullet/numbered lists.
- Check spelling and grammar – don’t look like a dummy.
- Footer navigation – don’t leave them hanging- site map, contact, etc.
- Contact info on all pages!
Avoid:
- flash designs
- pop-ups
- auto audio
- links to external pages
- counters
- too much movement
- intro splash pages
- tiny fonts
- too many social networking buttons